My family & I stayed at this hotel for Labor Day W...

My family & I stayed at this hotel for Labor Day Weekend. The hotel its self is nice & clean. The clerks there thought need to some training. They clerk that was helping us was so unorganized. We told her to charge one room to my brother credit card & the two rooms to mine. We made our 100$ deposit for each rooms. The next day we go check out the same clerk that was helping us the night before told us that we didn t pay for our night, when we clearly handed her our credit cards with the 300$ deposit. I was so livid with the whole situation. After coming back from our trip, my card was charge again 134.00. I tried to called the hotel back the clerk that was answering the phone kept telling me my payment never went through because their credit card machine was down. She asked for my name and will passed my name on to her manager to call me back. Days went by and still the manager never called me back. A month later my card was charge twice again, $113 & $145!! I called the hotel to find out why a my card was being charged a month later, Jackie ( I think was the clerk name that answered the phone) she was also the same clerk that supposedly gave my name to the manager to called me back. I asked why a month later I m being charged twice...her responses was our credit card machine was down. Same answer as a month ago. She was rude and disrespectful. She was like if you have a problem disputed with your bank what kind of customer services is that?! Why didn t the first clerk told us their credit card machine was down the first time we checked in. If I knew that was the case, I would ve just paid with cash and not be over charged a month later. I honestly would not recommend this hotel. Their employees is unprofessional and they over charged you without giving you a reasonable answers.