Such a poor experience. We bought tickets online a...

Such a poor experience. We bought tickets online and once we got to the resort, a parking attendant turned us away because they were at capacity. Their shuttle bus was also broken down so you couldn t even park farther away and shuttle in. We were told to come back in an hour or two. Unbelievable! When we made it in, lockers were flooded so you couldn t use them. The bathrooms are flooded so you can t use them. Walkways are icy. Most importantly, staff desperately needs customer service training. Instructors and ski lift operator on power trips and so incredibly rude. Will not return.