W

Seriously disappointed with this dealership. Bough...

Seriously disappointed with this dealership. Bought a brand new vehicle from them and have been disappointed/frustrated in nearly every step of the process.

Edit: Had an issue where I was told one thing by the finance manager and another by the dealership. Spoke with the GM Oli by phone about this. During the conversation I mentioned that I had the original conversation recorded and that I would be happy to send it to him. Oli immediately went ballistic. When he asked if I was recording the current conversation I answered "of course!" He told me that that was illegal and I informed him that Texas is a single-party consent state. He then hung up on me.

In my experience the only people worried about being recorded are those doing things they know to be wrong. The GM wont even talk to a customer on the phone if he's being recorded. To me this says that from the TOP MANAGER DOWN this place is shifty. They will sleight-of-hand and manipulate you in any way they can. BUYER BEWARE - I WILL NEVER PURCHASE FROM THEM AGAIN!

In response to the dealership response: yes, Oli (the GM) reached out to me. He then hung up on me when I informed him I was recording the conversation.

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