Lina

Review of Four Peaks Brewing Co

Absolutely horrible experience here which is reall...

Absolutely horrible experience here which is really disappointing because based off the reviews we were really excited to try this place. Our server, Kaitlyn, is the primary reason for the low rating and if I could give a zero I most definitely would. It took her nearly 20 minutes to check on our table after having received our food, which was unfortunate because we did not have the desired toppings for our burgers and by that time the food was cold. When we finally got her attention while she was walking by to serve any other table we told her about our issue with having to wait so long to be acknowledged and she merely said with attitude well how was I supposed to know you were waiting?? She did have our burger remade and the manager stepped in to accommodate us for the wait, which we appreciate but received lots of attitude and lack of service from her the remainder of the night. However, it doesn t stop there. Our bill was $35.13 and due to her rudeness and lack of attention to our table for the first time ever we decided not to leave a tip. Today (2 days later) I checked my discover statement and noticed that we were charged $50.13! SHE ADDED HER OWN TIP TO OUR BILL. I have reached out to both the manager and HR/accounting department and have yet to hear anything back. If you enjoy cold food and servers who steal from you this is a great place to be, otherwise save your time, money and frustration and find somewhere with honest employees.