Emma Johnson

Review of Harrow Borough Council

I think it depends on the department and how much ...

I think it depends on the department and how much staff they have. At the end of the day, many institutions are short staffed nowadays but I agree, it shouldn't mean customer service is ignored. Personally, every matter or issue that I have has, has been followed up or resolved by Harrow Council, and most of the staff I come across are pleasant and diligant workers. Particularly from the adult services team. Patricia, Elaine etc (sorry I can't remember surnames). Yes, council cuts means a lack of proper services but the likes of rubbish on streets should be down to the residents and maintaining bins and recycling accordingly. I am part of the 99% who are very unhappy about the new tower blocks taking over tbe civic centre, and I do hope that Harrow Council can sort many of their problems out without forgetting about us folk and their services!