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dave Anderson

4 years ago

Customer services is getting worse. Holds are 10-2...

Customer services is getting worse. Holds are 10-20 minutes and even greater. One of my friends said they screamed at her when she complained about the wait. Saying We only have 5 people and our new computer system is a mess. . The lady replied to her I was calling about the huge rate increases. The new regime, since Bill Stow died, is out of control and acts like MACHINES....

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