I've have been taking my ES300h here for service w...

I've have been taking my ES300h here for service with no issues and happy with them but today when I brought it in for 50K mile service and was quoted $450 for required maintenance. I asked the service advisor if these are the necessary work for 50K miles and he said yes. I signed and had a loaner. After 30 minutes I remembered that after spending $450 for the 45K mile service the previous service advisor I had dealt with told me the next expensive service would be for 60K. And so I checked the things listed on my order and sure enough a lot of unscheduled unnecessary work were listed.

Install Premium Fuel System Cleaner
Install Premium Engine Oil Treatment
Install Premium Fuel System Treatment
Perform Premium Crank Case Cleaning Service

And this is why it was expensive. I even looked at Lexus website and it lists items they do for 50K mile
service and I don t see these items.

I will not be coming back. You just lost a customer.