Brought in a 7 year old "Vintage" MacBook Pro that...

Brought in a 7 year old "Vintage" MacBook Pro that had a broken 512GB SSD. They swapped it out with a refurbished, genuine Apple 128GB SSD (since I no longer needed the extra storage), installed a new OS and had it ready the same day all for $180.

In contrast Apple said they could only replace it like-for-like, so they would only be able to put in another 512GB for around $700. A nearby authorised Apple repairer that Apple staff suggested checking in with first even quoted me far more for a SSD half that size.

Put simply DV Computers saved me a lot of money and did so far quicker than it would have taken going through Apple officially. Shout out to Alan for taking the time to help me in store and for making everything incredibly straightforward and easy.

Furthermore, as someone who worked in technology sales for a long time, I was also impressed with the time and patience the other staff spent with some of the older customers that were there; something I have a lot of respect for. I also noticed that they offer one on one computer lessons for those that aren't tech savvy and have specific questions, something that is often far more helpful for people than going to large computer lesson classes.

Thank you again to the staff; I'll definitely be back if I ever need more repairs.