I understand that the employees of the DUPAGE HOUS...

I understand that the employees of the DUPAGE HOUSING AUTHORITY have to deal with a lot of issues with different people and this might put them on edge.
However, when they act like you are taking money from them, personally and not receiving assistance due to the programs the individual qualifies for, there is a serious problem.
This has occurred on more than one occasion with different employees.

I'm really sorry the employee has to deal with me, but isn't that their job?
Do they think being poor is a great life?
It isn't and they need to be more cognizant of the fact that everyone's situation is different.
THEY ARE IN NO POSITION TO PASS JUDGEMENT.

Especially when they start telling you what you can't do when it' is documented on the DUPAGE COUNTY website as being true.