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Erin DeVan Review of JW Marriott Desert Springs Res...
The room was great. Grounds were beautiful. Our ro...
The room was great. Grounds were beautiful. Our room wasn't ready till much later than expected. Order food while we waited and put on our Marriott credit card since they wouldn't keep tab on just my last name, therefore we couldn't use the resort credit to pay for that food. Then we had a late check-out and the parking arm wouldn't go up and there was a line behind me. No call button or anything. Had to pay $50 and they would refund me. Called to ask for rest of credit. Said no. Also we have stayed at other hotels during mandemic. All followed rules. This hotel and lazy river were packed!!! It wasn't even safe for a summer of 2019.
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