Jason Galliano Review of Guarantee Automaxx
This place is a joke. They're all crooks! DO NOT G...
This place is a joke. They're all crooks! DO NOT GO HERE TO PURCHASE A VEHICLE!!!!!
Bought a car from here with 60k miles. Less than 50 miles later of driving, the instrument panel lit up like a Christmas tree. Purchased an "Extended Warranty" deal from them, if that's what you want to call it. Took a month for them to get the ball rolling and finally, simply tell me what shop to take it to. So, I take it to the shop and the owner of Guarantee offers me a loaner car. Picking one out, he tells one of his employees to bring it around. Employee comes back saying the car wasn't even starting! Really? Feel bad for the poor soul who buys that one. I drop my car off at the shop. 30 minutes after I drop it off, Guarantee Automaxx takes it upon themselves to take my vehicle from the shop I left it at and brought it somewhere else without notifying me. When I called the shop where I left it to get an update 2 days later, an employee at the shop told me they took the car 30 minutes after I dropped it off. When I called Gaurantee, they told me they didn't know where the car was!! Finally, I find out where my car is and it gets back to Gaurantee somehow. Now that my car is fixed (at least I think it is), all they need to do is take it to a DMV to get it inspected and tags put on it. The temp tags have been expired. But, that of course is too much to ask. So, Guarantee being the people they are have charged me for registering the car but didn't do it. Refund maybe? Hmm, I wont hold my breath. Overall, I would give negative stars for this place but I cant.
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