What library doesn't give access to Inter library ...

What library doesn't give access to Inter library loans to its customers and patrons? You still have to go to the counter and ASK someone to order the books FOR you instead of you know, ordering it yourself through the computer system, like every other library in the world allows you to do. I hate this library's parochial, backward technology. I am surprised they don't operate solely using Dewey Decimal Classification CARDS. What are we living in the stone ages? This library really needs to modern up.