Teri Hines

Review of Optimum RV

Unfortunately we were very disappointed with our v...

Unfortunately we were very disappointed with our visit today. Our sales person Maria was very nice and I appreciated her honesty. However when I spoke on the phone with the Internet sale rep All before our visit, she told me the camper that we were interested in was available and when I asked if she had other campers that were similar in price and size she told me they had several and that they had much more inventory on the lot than listed online. When we arrived, Maria informed is that the the camper we were interested in had been sold and she only had one other trailer In the price range we were looking for. After a long muddy golf cart ride, then walking in mud (that our flip flops were sinking into leaving us with dirty feet), Maria showed us the other trailer and frankly it was a disgusting dump that I wouldn t have paid $1k for. The trailer hitch was actually sitting on top of the mud and people had tracked mud all through the camper. Maybe they cater to people looking to spend more money on a new trailer but if that s the case then they shouldn t mislead people just to get them in the door. We drove over an hour to get there and it was a complete waste of our precious time off and gas.