I thought I was going to give 5 stars as my spouse...

I thought I was going to give 5 stars as my spouse had a video appointment that went very well with a very knowledgeable PA who set up an endoscopy for her.
But here we are!
We live over a hour away. We arrived 30 minutes early for a 1030 apt after waiting over 2 hours past the appointment/procedure time, they told her they were running behind.
She is diabetic so she couldn't continue to wait for however many hours longer. So they rescheduled it for the next week.
Nothing like wasting a whole day because they can't appropriately schedule patients.