My uncle had a med line installed at the hospital ...

My uncle had a med line installed at the hospital on a Friday and we were told it was good for 4 weeks. The next morning a rep came out to teach me how to administer the twice daily antibiotics he needs. I left for work before they left our house and when I returned I discovered they had changed the line to one that is so narrow that I cannot get the medication through it.

I called the rep that changed the line, the rep that came out before he went into the hospital, and the main office. No answer from the reps and the main office is unable to locate anyone to send out to change the line back so I can give him this medication; which was supposed to be given over an hour ago.

Right now I don't have any trust in this company.