Imran Sonmez

Review of Reitmans Canada Ltée/Ltd

Great disappointment from such a large CIE.

Great disappointment from such a large CIE.
* A HUGE ZERO ***
I am offered a home delivery for an item not available in store, no confirmation email nothing, 10 days more I call back to advise not to have received my colli (I waited 10 days because it was in full parties I told myself they must be overwhelmed) ... Anyway, I call, they tell me that the package has been delivered, however, I have received nothing. They say they are going to make an investigation I confirm my address and my email that it takes 3 weeks and well it's been more than 1 month never call or email each time I CALL I confirm my email my address my number of telephone .. Well let's say that I am the liar that it is my word against theirs .. I feel helpless helpless impossible to speak to a director I am tired of justifying myself at each call, incomprehensible unacceptable this kind of lamentable service from such a recognized CIE, you should review your procedures, I am treated like a bunch of m ... With my own money. That makes at least 10 calls 10 confirmations of coordinates, last call I I have not answered a call from Canada Post bizzare I have a voicemail no missed call no voicemail no email ... I require a call from a manager of a Director of a Questionable Professional.

After 100 confirmations of contact details the 100th agent Shay Thank you for hearing me and confirming that I am not here at fault despite my 100 confirmations my email has never been corrected ...
The investigation has never been opened with Canada Post and that RW and CO must communicate them. It has now been 1.5 months.