I arrived at the ER on 1/6/2017 around 4pm with ch...

I arrived at the ER on 1/6/2017 around 4pm with chest pain, shortness of breath and an elevated blood pressure that peaked at 245/185. It was about a 1 hour before they did an EKG. At that time, I saw a doctor and was told some blood work and other tests would be ordered. It was approximately 2 hours before I was called back to have a chest x-ray done. Then I waited awhile longer before they called me back to insert a hep lock, draw blood and do a second EKG. By then it was 5am and I was told the there was a change in the shift and the new doctor would see me soon. All this time I waited in the ER waiting room. When I was finally seen, it was in the triage room where a bunch of other patients were. The doctor apologized and stated I was the only one left that had been there the longest number of hours. She examined me and told me I would get the next bed available in the ER and she wanted to do a CT scan with contrast of my chest. She also told me she was going to admit me to a telemetry floor for further treatment. I went back to the ER waiting room and a while later was taken to have the CT scan with contrast of my chest. Then I was brought back to the ER and put in a room until 12pm when I was taken to a room on T4 bed 14, which was not a telemetry floor. So, I spent a total of 20 hours in the ER. In the ER, I found out that there was a lack of communication skills between the people working there. Each person I saw asked me the same questions over and over and over again, which caused undo stress for me. I was in pain all the time I was sitting in the ER waiting room and I kept telling the people behind the desk and they kept telling me they would tell someone in the back, but I wasn t able to see a doctor yet. Each time I was also told it would only be another hour or before I could be seen. If they had told me I could be there overnight, I would have gone to another ER. This ER experience was unacceptable to me. Even the ER doctor I saw at 5am in the morning stated she couldn t understand why they made me wait so long.
In conclusion, I m still having problems with chest pain, shortness of breath, high blood pressure spikes, wheezing and chest congestion. I was sent home with nothing but Tylenol for pain. As you can see by this letter, my experience with UCI was very frustrating, mostly unproductive and I feel worse now than before my admission. I m afraid to go back to the ER because I don t want to sit there for another 20 hours, just to get no answers. It s apparent that the medical personnel did not listen to my medical issues and concerns. They did what they thought I needed, but I felt they never listened to my whole story. This whole situation started with a respiratory infection in Dec. 2016 while I was on a vacation in Europe and I was admitted on Dec. 28th by your ER dept. for observation and a stress test because of the same issues that I m still having, however the symptoms were not as severe. I was told the stress test couldn t be performed for at least 3 or more days because of the holiday and the lack of medical personnel to perform the test, so I was discharged to be followed up to have a stress test. The earliest stress test appointment I could get was scheduled for Jan.18th. I was told if any of my symptoms were to get worse to go to the ER, which is what I did on Jan. 7th. I m very concerned about my health because I can t drive, work, walk upstairs without severe shortness of breath and light headedness and when I do any activity at all it s a chore. I get very fatigued just taking a shower. These health issues are continuing to get worse and I need to find out what is causing them. I would really appreciate some assistance in getting these issues resolved.