I have had a spray tan membership for a few months...

I have had a spray tan membership for a few months and have had a positive experience until now. Today, the spray tan machine was broken and I understand that is bound to happen, but I was very unhappy with the way the sales associate handled the situation. I asked if I could use a regular tanning bed instead and she told me I would have to pay for it even though their spray tan machine was down and that my only other option would be to drive an hour away to their Charleston location. I will be canceling my membership. $50 a month for this type of service is not worth it in my opinion. It seems like the staff is not well trained in customer service. If you are looking to get a spray tan membership I would recommend sun tan city (it is cheaper).