I ordered both a left and a right foot plate for m...

I ordered both a left and a right foot plate for my elliptical. I received two right foot plates, one was labeled left (yet obviously right). After trying to call and not being able to talk to a person (due to Covid? Since people can t answer phones from home?) and sending an email (which I also received a reply saying that due to Covid I would most likely not receive a timely reply, because that s also something employees can t do from home?), I have found myself a bit screwed over. I now have the option to receive a partial refund and free shipping, or a full refund and pay for shipping, to send back the part THEY messed up. I am being held accountable for the fact they can t hire employees that can tell the difference between left and right. Would not recommend ordering anything from them unless you want to suffer from the world s biggest headache.