Please avoid using this company !

Please avoid using this company !

I have ordered a drive shaft part no. DS606 and they have sent me the wrong item part no. DS671. I called them to make them aware of this and they advised to ship the item back for a full refund at my expense.



Extremely poor customer service, repeating to me they can't help and to just pay to return fee if I want my money back.

I am now seeking a legal money claims and also disputing this transaction with my bank.

Such a simple case of wrong item sent to me, they won't take responsibility for it .

A very poor company which has motivated me to spread this word everywhere I can especially on UK car part forums.

Don't treat your customers like this, some of them have resources and time to fight their case.

AVOID!

Update- Just look at how many reviews (recent ones) outline the same issue!

In the end the sc*mbags managed to pay for the return label. A whole day they denied it and referred to their TOS but in the end with pressures they ended up doing it ( so it was possible after all) Thieves!!

Given their TOS and how they speak to you ( misinform) you have legal grounds to sue. I am for one going to take these guys to court !

Stay away people