The management staff in my complex s office is gre...

The management staff in my complex s office is great! They bend over backwards to deliver great service, however corporate and the higher up departments, namely accounting is a joke. I emailed corporate over a week and a half ago and no one has called me back. They tacked on an extra $30 to our rent per month despite what my lease says, never refunded said $30 even though I paid it without hesitation and would correct it later, then tried to charge us a late fee because unbeknownst to us, our bank account blocked transactions such as this. Our office manager was able to wave the late fee, which was great, however the corporate office, after a month still hasn t removed it or refunded the extra $30. Again, I LOVE THE PROPERTY IS LIVE AT AS WELL AS MY ON SITE STAFF, it s higher up offices that need help!