A. R.

Review of Paragon Sports

Well, I'm forever done with Paragon Sports. Horrib...

Well, I'm forever done with Paragon Sports. Horrible experience, bad customer service. Here's the story:

We purchased a Boosted Board from Paragon Sports. According to Boosted Board, YOU have one month to return the board to the store. Well, we were well within our 1 month return-time yet Paragon Sports decided to pull a fast one and decline to accept our return after having called them first to acknowledge they would accept a return. Got to the store and the manager, can't recall his name, decided that it was like a new car. Once it's been ridden and used, they won't accept it back.

We then called and complained to Boosted Board that this was happening at this store. Boosted Board ensured us that Paragon Sports HAD to accept the board back as they have some sort of agreement. Seems like either that manager didn't know about this agreement or decided to try and pull a fast one on us. Regardless, Paragon Sports eventually accepted the return in full after we had to spend hours trying to return the board.

Boosted Board as a company is great and if you're in the same predicament, I highly recommend you call Boosted Board or whatever manufacturer of your original purchase was to ensure that Paragon Sports accepts your returns.

Some of the workers were nice but we were treated pretty poorly there and it's just not worth ever going back to them.