Paula Malmfeldt

Review of Gwinnett Place Honda

I recently purchased a pre-owned Honda CR-V at Gwi...

I recently purchased a pre-owned Honda CR-V at Gwinnett Place Honda and every aspect of the buying experience was fabulous! It began when I visited their website and was able to review the cars that they had on the lot. I engaged in an online chat where my questions were answered to determine that they had a few cars in which I was interested. I quickly received an email, followed by another email the next day inviting me to the dealership. The salesman who sent the emails indicated that he wouldn't be at the dealership when I planned to visit, and included the name of his manager that would be happy to help me. Once there I met salesman Bruce Rosario, who introduced me to several cars on the lot. Bruce was very knowledgeable about CR-Vs and taught me a lot about what the model had to offer. He was patient with my questions and seemed eager and excited to share his knowledge with me. He was friendly and personable and proceeded to show me several aspects about the car that I had not learned from other dealerships which I had visited. In fact, he truly "sold" me the car! When my husband joined me, Bruce welcomed him and reviewed details of the car. As the shopping process evolved into the buying process, Bruce became our advocate and introduced us to his colleagues that worked with us through the price negotiations and financing. The price was fair and the negotiations were transparent. While my initial intention was simply to shop for a car, the pleasant shopping atmosphere and the lack of pressure lead to the eventual car purchase. Before leaving the dealership with my new car, Bruce again took time to teach me about the navigation system and to sync my phone to the Bluetooth. The process was a pleasure from beginning to end. I would highly recommend Gwinnett Place Honda and Bruce Rosario for any car purchase!