I had an awesome time there... my room was spic an...

I had an awesome time there... my room was spic and span clean... the pools were spectacular.... this place is great for families... ok so now the things they need to improve is the checking in or registration...when we got there there was an immense line... and lots of people complaining that their rooms were not ready.. we were on the line for 1 hour and then the electricity went out .. they wanted people to stay in line and wait.. at the end some guy gives us some drink coupons and told us we can come back when the electricity is on...