I'm a health care professional that saw many FV re...

I'm a health care professional that saw many FV residents for physical therapy over my 30 year career. I recommended to my in-laws to reside there. If I could go back in time I would strongly suggest that they never live there. When purchasing into the life program it initially sounds like a great deal. The issue is that the contract is iron clad. The social workers and the doctor determine your level of care- from independent living to assisted living to memory care to a hospital room. My in-laws were independent upon coming into FV. Once assessed prior to residing there, the social worker evaluated them and said they were more appropriate for assisted living. We disagreed as a family as they were doing quite well together at their own home and suggested they reside in independent living as a trial before going into assisted living. I believe it was a ploy to gain extra money per month for FV. Long story short, over the time they lived there my mother in law required additional services and had paid approximately $700 per month to have meds delivered twice a day. During covid we had extremely limited interaction with my in-laws - generally for medical visits. In mid December 2020 my father in law developed a sore throat. I called Dr. Peplow's office to give them a heads up as my FIL had an appointment with him later that day. I received a call from the doctor later that afternoon for a less than 5 minute call. I suggested a covid test several times- Dr. Peplow said no, its a sore throat, and that my MIL could monitor his symptoms. I spoke with his nurse during that time as well and she said a cold was going around - I though that was highly irregular due to no one really getting a cold due to isolating and that covid was more probable. Again, my suggestion for a covid test was dismissed. I now believe it was to decrease the documentation of covid cases at FV. 5 days later I received a call from Dr. Peplow's nurse stating that I had to take my FIL for a covid test as his symptoms were worsening (during the five days we were in contact multiple times a day and my FIL had the sore throat but no fever). The results the next day were positive for covid and he was sent to covid rehab at FV and now my MIL had to be tested. I will never understand why the two of them weren't covid tested together as they were residing in the same apartment. While waiting for the covid results, I was in contact with the nurses and was assured that my MIL was fine, although they did call me several times to inquire if I had heard of any covid results. 9 days after initially contacting the Dr. regarding my FIL's sore throat I received a call from the CNA that my MIL was very weak and she had not appeared to eat for 3 days. How could the nursing staff not assess and notify us that my MIL was failing medically?? They dropped the ball. I requested 911 be called. My MIL was sent to ICU and died of covid 2 days after Christmas, without family, with a nurse holding her hand while she died. While in covid rehab at FV, my FIL was evaluated by the social workers and bc he was extremely hard of hearing, agitated over his situation, recently found out his wife died over the phone (we were not allowed to visit him to tell him in person, and bc he was confused due to his diagnosis of covid and change in situation, it was deemed that he was only appropriate to reside in a hospital room in the medical facility at FV for $15,500 a month. Again, their staff determines what level of care you are. It's all about the money and not what is best for the resident. BE AWARE OF WHAT YOU ARE SIGNING. You only get your refund when someone purchases your apartment. It took 10 months for us. EVEN if you die, your family waits for the funds until a purchase if made. I would never recommend FV to anyone.