Dan Heller

Review of Winter Auto Repair

This place is so much more than a repair shop. It...

This place is so much more than a repair shop. It should be described as an auto care center. We brought our company van to Winter Auto Repair expecting the worst news and at least a full day of labor as we had been told by another repair shop. There is no better surprise than to find out, it needed a battery, and only two hours of labor. The entire experience was a pleasure from the friendliest reception with the warmest welcome to a mechanic who not only diagnoses your vehicle but actually talks to you about it. I found it so valuable that the recommendations were explained to me in a very clear and simple manner. They told me what I needed, and what I "could" use and gave options for other items. There was no sales pressure, and no fear factor that other repair centers and dealerships use.

I was so impressed with their work and customer care, that I recently returned with my personal Jeep to assess a horrifying noise coming from the front end. It sounded like metal hitting metal at every turn. I was worried about what that was going to cost. Turns out it was a bushing. A $2.00 part and minimal labor.

I look forward to working with these guys again in the future. Thanks again and keep up the good work.