Melanie Stam Review of Tekline
We used Tekline to replace our aging shingle roof ...
We used Tekline to replace our aging shingle roof with a metal one. They were professional and easy to work with, and I would recommend them to anyone looking to have their roof replaced.
Positives:
- Easy to schedule a free quote, which was done with an onsite visit (very important to us since our old house had 3-4 layers to remove and knowing that prevented future surprises)
- Quote seemed fair (middle cost of the three quotes we received)
- The roofing team was friendly, had great communication, and worked really efficiently
- We were appraised of any potential changes that came up during the work and how they would change our final price (e.g. did we want to replace all the fascia board, which turned out to be in poor shape)
- Final price aligned with what we had been quoted (plus items we added, of course)
Negatives:
- Scheduling is difficult (though I expect this is true for all contract work, especially during busy summer months), and there was a couple months between signing the contract and having the work done, during which time it wasn't very clear how long we would need to wait. Because it's pandemic 2020 and we weren't going anywhere (and our roof was currently working, anyways), this wasn't a big issue for us. But if you have constraints you might need to be a bit pushier about communicating them
- Scheduling was even weirder for the gutters, which seem to be subcontracted and finally went in several weeks after the roof. After several calls that they couldn't come yet, the gutter folks showed up out of the blue. Again, it's pandemic 2020 and not raining so this wasn't really an issue for us, but it was strange.
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