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Boyd Ross

3 years ago

I've had experience here with all four of the big ...

I've had experience here with all four of the big departments (sales, service, parts, apparel). Apparel and parts are great: quality stuff, helpful employees, a bit pricey but I expect that here. Service gets an overwhelming "meh": they didn't impress me in terms of customer service, but they did a good job in terms of workmanship. The sales associates, though...that's another story. They seem to treat the customers as people to be ignored, or maybe like a game to see how much they can piss you off before you leave. I have since bought a bike from a place in Halifax...was well worth the trip to get something resembling "customer service".

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