Daniel Gibbs

Review of Crown Honda of Southpoint

Requested a simple oil change and to have my tire ...

Requested a simple oil change and to have my tire pressure checked. I booked an appointment for a specific time and was told there was a 2 hour wait upon arrival. What's the point of an appointment slot if it means nothing? I left my car and came back 2 hours later and nobody was even around to help. My "agent" was nowhere to be found even after being called several times by another employee. Turns out my car had been done for almost an hour and just sitting in the corner; no call was ever made. I wasted almost 3 hours getting an oil change, and my tires were never looked at. I had a much higher hopes, will not be returning.