Michael And

Review of Crown Honda of Southpoint

I had a terrible experience. I was told my wait wo...

I had a terrible experience. I was told my wait would be three hours which turned into six hours. Wasn t until I asked for my car even if the oil change had not been done. That my car was magically finished and ready for me. But the last straw was the fact that while the car was in their service center 30 dollars was stole from my glove department. And once I was able to contact the manager he told me that his employees do not steal. Yet my money is gone. And it s not about the money it s about the service makes me upset. I m not someone looking for a hand out. The money isn t the issue it s that my time and property was stolen. And the manager response is I ll handle it and my staff does not steal. I ve been a Honda customers for 15 years and this has change my mind going forward.