Susan Parsons

Review of Hendrick Honda Charlotte

There are other Honda dealerships much closer to o...

There are other Honda dealerships much closer to our home, but we're devoted to Hendrick Honda! Without a doubt, they're second to none. From the moment we step on the lot, we're treated like family. We never wonder if we've gotten a good deal or if we could have gotten a better one somewhere else. We know the folks at Hendrick will always treat us right. We purchased the first of our 4 Honda's in 2002 and are happy to see the same folks still working there today. We've had the pleasure of dealing with Gus Forbes and Kelvin Parsons for years. Both are such an asset to the Hendrick family. If they tell you something, you can rest assured it's the truth. They stand behind what they say and take such pride in their work. With our most recent purchase, we discovered our precious salesman had been promoted to management and we had the pleasure of working with a new salesman, Mr. Mon Nguyen. Mr. Nguyen possesses those same unique qualities that make the Hendrick team special. Saying he went the extra mile to insure our satisfaction is such an understatement. He did more than anyone could have ever expected or even thought to expect. Of course, that is typical of Hendrick Honda. Their customer service is simply amazing!!! I just can't say enough about the Hendrick experience. It's one of the few businesses left where you feel appreciated and you get a superior product at a reasonable price.