R

Robert Kautz

4 years ago

Service was excellent! The lobby was beautiful! Th...

Service was excellent! The lobby was beautiful! The room was nice but the bathroom was tight quarters. Our plane was late flying in because of inclement weather so we didn't get checked in until 3 am and got a room in the North wing on the 6th floor (Room 665) which had no view. The layout of the hotel is a bit confusing at first, until you walk it several times. The mattresses in our room were sunk in and needed replaced which made sleeping somewhat uncomfortable. Overall, our stay was great and we would love to stay there again! We love New Orleans! We love the Hyatt Regency New Orleans!!!

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