Ruth

Review of SwedishAmerican Health System

This ER is not the place to go for mental health (...

This ER is not the place to go for mental health (or anything else if you can help it). With the exception of a few kind nurses who bother to make you feel like your health matters, most ER employees I've interacted with here do not have what it takes to treat people well under pressure. I've seen people lose consciousness in the waiting room and be ignored when it wasn't even busy. My daughter was suicidal and we almost lost her because the staff didnt take her seriously and she left after informing them that she was an immediate threat to herself and being belittled and left alone. Training in this area is seriously lacking. If you are worried that you or a loved one is a threat to themself or others, please go elsewhere if you can. This place puts people in danger. (I have not had issues with appointments at this location, only in the emergency room)