Have been a neto client since almost their start i...

Have been a neto client since almost their start in 2009, in the early days it was what you expected from a young and agile company wanting to provide a fantastic product and work with their clients. Now however the company majority owned by Telstra has become a whale that is slow to move, doesn't take the clients into consideration and goes for the easiest money grab of all time.

Do we really think they required a price hike that is going to nett them over $500,000 per month from their loyal clients? If the were losing that much money I am sure that moving into the US market last year would have been impossible.

No-one including me believes that this was a necessary move to remain agile. It is abhorrent price gouging of loyal clients and it will result in lost business, but in a world where moving data between platforms and restarting the eCommerce plan for a business costs time and money they are obviously fully prepared to lose a few customers as there will be plenty that will simply cop it on the chin. To those that do stay and cop the price rise I have to say sorry that this Aussie company that boasted at events and awards nights of their service to their clients and how they were proud of the service they provide to small and medium business, actually lured them in with the worst bait and switch of all time, you may have signed up to AUS$79/month but welcome to US$249 for the same features, oh and that include integration that was free now US$99 on top.

Yes that is what I believe, neto lied to clients let them sign onto a less than AUS$170 plan and then with 30 days notice made it a AUS$495 plan, that is pure bait and switch, that is pure thievery and yes it is un-Australian. Good luck USA they are coming for you next.