Busted a spoke while out for a ride last weekend, ...

Busted a spoke while out for a ride last weekend, and had some other long-overdue service that needed to be completed. I brought my bike in Monday of this week expecting I wouldn't get it back for at least a week or so because of the industry-wide backlog. They took my bike in, checked it out, gave me a list of services that were needed, gave me a price quote, and told me it would be ready in 10-14 days. I got an email less than 24 hours later saying everything was done, and picked it up Tuesday afternoon. It's a weird time to be doing business, but the staff were all great; super helpful and friendly and obviously making the best of a tough situation. That's why I'll always keep coming back to Cycle Loft.