Ree D

Review of Hannaford Suites

Rooms are dusty. Carpet looks old. It's dark, an...

Rooms are dusty. Carpet looks old. It's dark, and doesn't have a welcoming feel/atmosphere. They were in the process of remolding I guess, but it looked to me that the entire hotel needs updating. I didn't actually stay here because during my "check in" check, my daughter found a "roach".......blunt with weed in a drawer. Obviously this room wasn't cleaned efficiently. At that point, I notified the front desk and asked to be refunded and to let them know I was NOT going to be staying there. She notified her boss, he came in and was apologetic about the situation. I was not charged for anything, just inconvenienced at most. Customer service was A okay, as they were empathetic about my feelings. I commend them for that. However in the future, I will not book a reservation at this hotel and or maybe even the chain.