R

Redd Davis-Rodriguez

4 years ago

Ok so when i showed up first off my bathrub had wa...

Ok so when i showed up first off my bathrub had water and dirt in it. When i tried to run the water it was clogged so they switched me rooms. There was no safe nor microwave like advertised. I had to switch tv remotes several times because the tv or remote was not syncing. Room service skipped servicing my room 5 days in a row when i only requested 3 over the weekend when i would not be there. The bathrooms are super small, your knees touch the door when you sit down. The beds were comfy and pillows but my room was freezing all the time since my a/c heat did not work. I got food poisoning one night at the restaurant bar which waa overpriced and my stomach was tore up for 2 days. My bathroom door had holes in it, the walls are super thin so you hear everything. Yes its 5 min from the airport but not near any dining out or shopping. If it wasnt for the staff being super friendly and going above and beyond to fix or accomodate my complaints they would get 2 stars. I understand this place is under renovations but there was too much going on that really made me want to switch hotels and i couldnt because my organization paid for it. The walls could use a paint job as well.

Comments:

No comments