The best staff ever. They were very friendly, welc...

The best staff ever. They were very friendly, welcoming and opened to answer questions and solve problems. I had my flight cancelled and was not going to use the first night, so I contacted the hotel and they ask me to have Expedia (I bought through Expedia) call them. I call Expedia and they said it was impossible to cancel just the first night and suggested I cancelled the full stay and go to another hotel. So I said to Expedia that I will keep my reservation and showed up at the hotel the second day. They accepted to not charge me for the first night.