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0 start effort for this place. My son had an appoi...

0 start effort for this place. My son had an appointment this morning @ 8 am. I get to the office with all PPW filled out and ready to go. I hand the receptionist My son's insurance and my ID, she then hands it right back to me and tells me that I have to reschedule because my ID is expired. ( which is ridiculous) I called my husband, he came to sign off on the PPW and show his ID, and I asked one of the receptionist before he gets there that he won't have to stay the visit because he was already late for his job, she says Oh No Ma'am. So my husband comes, signs, and then ask the other receptionist ( because the one I tried to check in with told me that she was busy with someone else's PPW) if my husband was okay to leave, and she say's no ma'am he will have to stay the whole visit. Why are you trying to make it so hard for a child to be seen. you had my husbands ID. I work in a medical office and I have never heard of your id being non- expired to take a patient. ( were not military). The receptionist was very RUDE, unkind, and treated us like we didn't matter. Will never go back here again. My child seen me get upset in an office that is supposed to help you with those kind of emotions, not make you feel incompetent. Horrible experience. I wish I had the receptionist's name.

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