R

Rachel H
Review of Oriental Chef

3 years ago

I order regular from this takeaway however i got t...

I order regular from this takeaway however i got the worst customer sevice this evening from a male member of staff. My order arrived and for the first time ever i had to send it back due to the chow mein and the meat in it being cold. The take away kindly sent another one however the male member of staff who had already been rude over the phone the questioned me as to why i am sending the old one back when he dropped off a new one to which i explained id told the lady over the phone id send this back so they can see. So whilst 8 1/2 months pregnant stood at my front door he argued about the fact im sending it back and told me not to bloody order from them again.i phoned to complain and was told they would have a word so god knows if anything was said to him or not! Absolutely disgusting manner and myself nor my family will ever order from here again now. Rude staff=lose customers.

Regards

Rachel

It wont let me reply to the response you have put which is a huge lie... i have taken screen shots of all my calls to yourself this evening as proof of me calling the sandiacre oriental chef to order and calling again to complain about the chow mein so this does infact reflect to oriental chef in sandiacre.

Regards

Rachel.

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