Josh Tang

Review of Tom Kadlec Honda

Horrible service here! I have never been treated s...

Horrible service here! I have never been treated so badly at a dealership before. Saw a honda accord online, went to go look at and sale person was just straight up rude. His name was Pedro, he was very disrespectful he shouted and yelled at us the whole time, doing anything he could to get us to buy the car. There were tons of scratches on the car and alignment was way off but after negotiating we were able to get them to lower the price and fix the alignment because it was hard finding the honda accord. Signed the paper and everything but as we were going over everything we noticed that we were being charged extra! Told them the deal was off and they got mad and told us to leave. Pedro wasn't the only rude person there, the guy who went over our paper at the end was super disrespectful also. His name is Max, he was going over the warranty and since my parents don't speak english that well I was helping translate for them. He was basically forcing us to sign up for the warranty that cost 2k, I told him my parents don't want it because it was too expensive. What he said next shocked me because how can you treat someone who is buying something from you like this, he got upset and straight up called us stupid and dumb for passing up on the warranty. They tried to manipulate and take advantage of us because they thought we wouldnt say anything or do anything since we didn't speak english well. Horrible place where everyone is rude including the manager in charge. Our car got hit while we were inside so we requested to look at the cameras and the manager told us no since there are people waiting for him to help them. Never going back to this place and telling everyone i know not to go here. Glad we didnt buy that car from here, found another accord the week later! Better price, lower mileage and amazing customer service. Rate this place one star only because while we were waiting they played my all time favorite childhood movie. It was the only great thing that happen that day. Don't go here guys.