My mother was admitted here Her shoes were lost du...

My mother was admitted here Her shoes were lost during her stay. They discharged her in flip flops that didn't fit. Even though she was wearing a "Fall risk" bracelet, when she was discharged, they had her WALK with me to my car was across street in the parking lot and in drizzling WET cold weather. Can I say fall hazard? Would it have been too much for the staff to take her to the front so I can pick her up? Also after filing a report with security and getting the run around for two weeks regarding her shoes, they are telling me that they are not responsible for her lost shoes. Although the report says that it was part of her belongings and I never saw her wearing them (I assumed they were with the clothes she had came in on). Again, couldn't they have told me from the start that they are not responsible instead of giving me the run around? Disappointed that they were not upfront.