Daryl Avery

Review of Sam Pack's Five Star Ford

I drive a 2010 F150 that I purchased brand new fro...

I drive a 2010 F150 that I purchased brand new from Sam Pack 5 Star Ford. I ve never taken my truck for service, not even for a simple oil change, to any place else but Sam Pack 5 Star Ford Carrollton, TX. Their service is impeccable; from the time I pull in, my stay while I wait, until the time I leave. My service rep is Clay Young since day 1, and it has been 10 yrs and Clay has been the only person I ask for to check my truck in for service. Nothing against the other service reps there, it just that I believe that if one person is treating you with good service, why change. Talk about longevity! My truck has +120 miles on it and still runs like a charm. I know that if I purchase new F150, it will be from this dealership and I will bring it to Clay Young to check it in for its scheduled maintenance.