We took the family suites. I reserved a cot for an...

We took the family suites. I reserved a cot for an 8 months old upon booking. No cot provided. For a 4 star hotel this is unacceptable. The door design has a slot at the bottom part so the dirt from outside keeps coming in. The rooms seems like not cleaned recently upon check in. The suite is enough for 2 adults and 2 children, bed are comfy. The toilet is large enough.