Andrew Charlesworth

Review of O2 Arena

Impressive auditorium where every seat and standin...

Impressive auditorium where every seat and standing position has a good view, spoiled by woeful organisation. New security checks leave 15min-long queues in the retail lobby where they are more crowded together and therefore more vulnerable to attack than in the auditorium itself.

The dot matrix sign telling punters how to prepare for security checks is out of synch with what the security staff ask, causing argument and further delay.

And the bars are staffed by people who have been poorly trained. That's not their fault; it's a management failure. Drinks run out, tills crash, prices are higher than the Dome's summit.

I recommend that you (a) come to the O2 only if you really want to see the act you're booking and you can't see them elsewhere (b) you arrive 20min earlier than you intended to clear security.

Review based on visit Saturday 30 Nov 2019.