Check-IN was great and easy but that's where it s...

Check-IN was great and easy but that's where it stopped. Second day our key card stopped working, we went downstairs and let them know and we got new cards (we were headed to dinner so we didn't check them). Come back and our new cards don't work, we had back down and let them know(we are not upset). They let us know they just got a new system and are having trouble, we totally understand and let them know that. They let us know that a manager has to give us new cards and it will be a few minutes. 30 minutes later we got our new cards, c I ukd of be worse. Let's move on to house keeping, day 3 with no service. So I see someone in the hallway and asked for new towels and let them know that no one has come to our room, they let me know that is their area but they will give me new towels. Next day still no service, we are out of everything on day 4 now. I go to front desk and wait in line, it's a long line (no biggie) but this guy walk up to the desk and gets service right away. So I walk up to the desk, about 5 minutes so go by and the guy asked if I needed something. I told him I did and how I didn't appreciate that fact he let the other guests cut in front of me, he didn't say anything and just repates himself. I asked how room service work,so he asked what my room number was and then blamed me for having the plaque on our door. I let him know we didn't and hadn't for days, he said he would send someone up in a few minutes, about an hour goes by so I call the front desk and they say they will take care of it right away. 30 minutes goes by so we just go.tot the front desk till they give us fresh towels and toiletries, no apologies just here you go. No Southern Hospitality here