june hosford

Review of Honda Universe

There was a time when I could say this dealership ...

There was a time when I could say this dealership was wonderful, but my new experiences are quite the opposite. Salesman Danny P does not followup emails or phone messages or convey the correct legal information. The sales manager is extremely rude and unsympathetic. I found him to convey the worst customer service I have ever experienced. I don't think their lack of professionalism should be reflective of the Honda product but I would take my business to another dealership. The customer relations manager John M is very accommodating but the manager Glenn S was rude and insensitive.