My children live at Timber Ridge apartments, 3200 ...

My children live at Timber Ridge apartments, 3200 Timber View Dr and have been without hot water for over a week. They have small babies and was told to use the apartment across the hall from them for hot water needs. They have been getting the run around with regards to being in between maintenance personal with no resolution. This is totally unacceptable, a health issue and in the winter and during a PANDEMIC where hygiene and washing of hands is of utmost priority. PLEASE MAKE THIS PRIORITY ON YOU LIST.