Clearview Farms in Scottsville NY

Clearview Farms in Scottsville NY
June 2020
Even during a pandemic, the property manager threatened with court and eviction. We were late May by 2 weeks, and June by 2 weeks, and they still threatened with court and eviction. Even with us communicating the issues we were having with my husbands job. They never returned our emails or calls. They responded to an emergency maintenance request 3 weeks after the initial service request. There is absolutely no communication from the property manager whatsoever even after countless calls and emails. The apartments overall are nice, but the property manager is clueless.

Update 1/13/2021

Our lease ends in February and we were looking into staying another month while we close on a home. My husband emailed asking about the cost with no response. Anytime we called during business hours there was no answer. So the property manager, Lorrie is too busy to answer emails and phone calls but she s not too busy to stop my husband while he s out walking our dog and demand him to pick up our dogs waste. (We always do. But how would she know considering she can t even do the basics of her job right.) We were late on our January rent. I don t need to go into details considering most of the country is struggling and waiting for COVID relief checks. We were late by 2 weeks and we get an email stating that they are sending our late rent to an attorney. An attorney!!! For a months rent??? They can t even get maintenance to come by the right day or even the right apartment for that matter, and they lose their minds of 2 weeks late rent and threaten to call an attorney. If you are looking for a place to live, please do your self the kindness of looking anywhere but here. They will trick you. They ll talk up the apartments and how management works extra hard to make sure the tenants are happy but it s all a ruse. They never answer their phones in the office or answer emails. They leave notes on the door saying maintenance is coming by to clear out the dryer vents and no one ever shows up. Lorrie, the proper manager, can t even form a coherent email. I ve gotten emails with the message in the subject part of the email! It s a complete mess and it isn t worth how expensive the rent is. The apartments are decent, and that s being generous. There are nicer apartments for the same price of less. Keep looking. You ll the glad you stayed away from this mess of an apartment complex

1/16/2021
We ve spoken to an attorney that specializes in real estate litigation and our realtor and have found out that during the pandemic they should not be charging late fees, but we have continuously been charged. Also during the governors executive order it nullifies end of lease and lease renewal during the state of emergency and states that tenants can stay in the unit for the current assigned rent until the state of emergency is lifted. They told us we could talk to them about staying longer. As you ve read from my above statement, we could not get a hold of anyone. They said our apartment is rented out and we need to be out my the 31st of January. Lorrie has not reached out even though we ve sent emails and have called multiple times.