Safari Nacharo

Review of Kilimanjaro Hotel Kempinski - ...

Wonderful Place in a wonderful country of Peace. I...

Wonderful Place in a wonderful country of Peace. I spent my time here in September and in October. I felt at home and warmly welcome. the new management - Hyatt, and its entire staff seems to care about all people regardless of their background etc. this is wonderful. I usually check in under disguise as a local woman (depending on which country i am in). This time, i had my Islamic veil on and with local sandals (malapa in sawahil) - just to see the first impression of staff. To my surprise, i was given a red carpet reception from the porter who opened the taxi door for me, to the security guard who cleared my bags, to the door bell-lady who gave a warm shikamoo mama and the reception crew who were all smiles and hash hash:). I was so pleased with the way I was received, respected and warmly welcome through the entire process! Please keep it up. Rooms have been refurbished and they are impeccable. Staff seems very motivated compared to my previous interaction with them. A new Chef from Tunisia will make your diet regime go wrong - the meals are so palatable you won't care about being in diet - I kept saying, just eat, the go to the gym later:): meals are fresh and healthy choices are plenty. Overall very well managed by very competent team. As they say, first impression stays for ever! keep it up..